Reliable company. I buy and sell homes so time is always of the essence. I feel that the lead time is kind of long but after some research I see that 7-10 business days is pretty standard for window manufacturing. Heck of a lot better than 4-5 weeks at home depot or pella! Overall the company is great, prices are good, never had an issue and if I have a question about anything Junior is quick to give me a knowledgeable answer. I would definitely recommend this company to a friend.